Last Updated: March 3, 2026 Seedlr Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how Toheal (our mobile and web application) collects, uses, and safeguards your data. By accessing or using Toheal, you agree to the practices described in this Policy.
Toheal is built around privacy and anonymity. We do not collect any personally identifiable information (PII) such as:
We collect limited technical and behavioral data to operate the app, enhance safety, and improve user experience.
We may automatically collect anonymized technical information, including:
We analyze how users interact with the app, including the content they share in public posts, topics, mood updates, and in-app conversations. This analysis helps us understand usage behavior, emotional patterns, and engagement preferences across the platform. We may use this data to enhance the relevance of the app experience by tailoring certain features, content visibility, and interactions to better align with user interests or emotional tone. This may also include adjusting how supported or promotional content is presented within the platform. All profiling is conducted anonymously and is never linked to your real-world identity. User-generated content is processed solely to support a more meaningful, emotionally responsive, and personalized experience.
If you link your mobile account to the web version, cookies may be used to:
Toheal uses trusted third-party service providers to support its core functions, including: These providers may process non-personal, anonymized technical data under strict confidentiality agreements. We do not share or sell your data for external marketing purposes.
Toheal includes in-app messaging features, which allow users to communicate through 1:1 or group sessions, using text or voice.
Toheal applies moderation to all content, including private messages and community posts, to ensure platform safety and uphold community values. This moderation includes: Moderation is conducted proactively and may also occur in response to user reports. The sole purpose is to: We treat all content—private or public—with care, confidentiality, and in alignment with our mission to offer a safe space for emotional support.
Content shared publicly within Toheal—such as advice posts, mood updates, or community discussions—is actively moderated to ensure alignment with platform values. Users are expected to adhere to our guidelines. Offensive, harmful, or irrelevant content may be removed at our discretion.
We retain user data only as long as necessary to support platform functionality or legal requirements. If you request to delete your account: Public contributions (e.g., advice or community topics) may remain visible for the benefit of others
We comply with global data protection laws, including the GDPR and CCPA, to ensure your privacy and control are fully respected. Toheal gives you full control over your experience and the content you share. At any time, you can:
You can permanently delete your account and all associated content—directly from the app or website. Please refer to Clause 7: Data Retention and Account Deletion for full details on what will be removed and how the deactivation process works.
Request and download a copy of your posts, moods, topics, thoughts and public advice right from your settings.
You can update or delete anything you’ve shared on Toheal, anytime, through your profile.
See exactly what we collect and how we use it, either in your privacy settings or by contacting us.
Toheal is intended for individuals aged 18 and older. Users are required to confirm their age upon account creation. We are not responsible for users who misrepresent their age.
Toheal uses modern security protocols to protect all user data, including: Data, including private messages, is stored and accessed strictly for the purpose of ensuring platform safety, moderating harmful behavior, and providing a positive user experience.
We may update this Privacy Policy to reflect changes in technology, legal requirements, or app functionality. Updated versions will be posted within the app and on our website, and will take effect upon publication.
If you have questions, requests, or concerns regarding this Privacy Policy, you can reach us at: 📧 hello@toheal.app
By using Toheal, you confirm that you have read, understood, and agree to the data practices outlined in this Privacy Policy.